Office Services and Conference Floor Supervisor

Posted Yesterday

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Job Details

Full Time

Location

Canada

Job Description

Overview
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

Responsible for the daily operations of the reception/conference floor and 2 practice floors, including performance management responsibilities to office services team.

This position is deemed to be an essential service and is required to be performed in office.

What you will do
Oversees the daily operations of the conference, reception and practice floor areas:

Perform some of the working being supervised (e.g. may participate in mailroom, concierge, and conference floor activities).
Responsible for the conference floor and practice floor meeting rooms and serveries and may be called on to assist with set up of meeting rooms and organize food and beverages for meetings from time to time.
Coordinate and supervise the maintenance of the facility, including staff relocations and repairs.
Responsible for making elevator bookings for evening/weekend events.
May establish procedures and policies to guide the work of the office services team.
Directly responsible for the storage area order and cleanliness and routinely performs inventory of kitchen supplies, china and cutlery, recommending purchases as needed.
Maintain accurate space assignment floor plans for the facility.
Parking (monthly parking) and communicating with payroll.
BCP - Emergency Evacuation Lead, Health & Safety.
Generate sensitive reporting related to office access
Point of contact for the Landlord.
Security cards - building/office access.
Oversee the quality and quantity of work being produced by the office services team and provide guidance as necessary.

Supervisor and performance manager:

Performance Manager to conference floor and practice floor office services staff.
Manage the workload and schedule of the office services and conference floor teams. This may include a rotation plan for the concierge and receptionists due to longer days with meetings starting/ending before/after business hours.
Facilitates monthly meetings with office services and conference floor staff.
Train new staff or temporary staff.

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.

What you bring to the role

Minimum 5 years working experience, with event and supervisory experience considered an asset
Excellent interpersonal and communication skills in a team environment
Experience in developing teams and individuals
Excellent leadership and organization skills
Available after core hours for emergency and alarm conditions (flexible hours)
Ability to prioritize work and work under pressure
Good analytical skills
Discretion and the ability to handle confidential material appropriately
Knowledge of MS Office (Word, Excel and Outlook)
Be available to work on special projects when needed
Ability to resolve issues independently or suggest solutions to office manager
Ergonomic training, fire safety training and emergency response training

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here .

Adjustments and accommodations throughout the recruitment process
At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page .

About KPMG

KPMG LLP is the Canadian member firm of KPMG International. We provide Audit, Tax, and Advisory services to many of the public and private business, not-for profit, and public sector organizations in Canada. Nationally, there are 40 offices and over 700 partners and 7,000 employees working together to help Canadian businesses achieve their goals. Leveraging the skills, knowledge and passion of our firm and our people allows us to serve our clients with uncompromising professionalism, cutting through complexity to provide valuable insight—in Canada and around the world. KPMG s.r.l./S.E.N.C.R.L. est le cabinet canadien membre de KPMG International Cooperative (« KPMG International »). Nous offrons des services professionnels en audit et en fiscalité ainsi que des services-conseils à une vaste clientèle composée notamment de sociétés ouvertes et fermées, d’organismes sans but lucratif et d’organisations du secteur public au Canada. KPMG compte 40 bureaux à l’échelle nationale, au sein desquels collaborent plus de 700 associés et 7 000 employés pour aider les sociétés canadiennes à atteindre leurs objectifs. Nous misons sur les compétences et le savoir-faire de notre équipe pour servir nos clients − au Canada et ailleurs dans le monde − avec rigueur et professionnalisme. Notre mission première : simplifier la complexité en proposant des perspectives éclairantes.