Solution Train Engineer

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Responsible for being the orchestrator for a solution in a Platform including facilitating and coaching to support execution. The role is responsible for the overall plan for the Platform and to make sure that the plan has the resources, capabilities and capacity to

execute. This role will escalate impediments, manage risk, help ensure value delivery, and drive relentless improvement. Participates in transformation and coordination releases as needed.

Accountable for coaching Release Train Engineers (RTEs) in the new processes and mindsets required to achieve agility. Works closely across team members to coordinate multiple releases as part of an overall solution. Works closely with the Agile Coaches (AC) , Scrum Master Practice Lead, Executive Product Owners and Product Group Owners and shared services partners to facilitate and help drive work delivery to meet Platform and Technology strategic Objectives. This role is a leadership role that requires proficient knowledge in Scaled Agile Delivery, Conflict Management, constructive discussions that require the ability to challenge up and negotiate with multiple, cross functional teams on work priorities.

Customer:

• Manage and optimize the flow of value through a solution using various tools such as Kanban and other information radiators.
• Establish together with RTES and communicate the Program Increments (PIs) within the solution.
• Facilitates bi-monthly, monthly Product Family (PF_ syncs, quarterly business reviews per Platform Product Family and Feature alignment discussions to align PF on Feature priority.
• Facilitates PI Close Readout sessions with Executive Product Owners and Product Group Owners.
• Co-ordinates successfully the features to be deployed on the Agile Release Train being conducted by taking into consideration dependencies, order, and architecture
• Summarizes & Publishes the Program PI Objectives ensuring everything is rolling up to the Vision, Bold Aspirational Goals (B.A.G) and Objectives and Key Results (OKRs) balancing business and technology.
• Facilitates Synchronization meetings as required to keep delivery aligned to achieving the business outcomes.
• Assists with feature and capability estimation as needed including budgeting of spend through forecasting.
• Works cross-functionally to align strategy, methodology and execution with all relevant stakeholders (i.e. Product Owners, Program Management, Release Management, Architecture etc.)
• Provides input on resourcing to help teams identify bottlenecks.
• Coaches and promotes collaboration to leaders, teams, and Scrum Masters in Agile@Scale practices throughout releases to enable high performance.
• Partners with Segment Technology Executives and their teams, Executive Product Owner, and Product Group Owners to help assure strategy, vision and road map alignment and execution.
• Improves the flow of value through value streams by working with the AREs to improve DevOps and Release on Demand competency.
• Drives the Lean Innovation Cycle within the solution or Multiple releases.
• Primarily functions as a servant leader fostering Lean-Agile Continuous Delivery DevOps mindsets.
• Leads and supports Continuous Improvement (CI) initiatives to streamline and improve the work across the I&E Platform.
• Supports the Platform Stakeholders in building the Capability roadmap and disseminating this into backlogs for the integrated releases.
• Creates and maintains open levels of communications across releases and ensure leadership are kept informed with timely updates and comprehensive status reports.
• Leads, coaches, and reinforces target behaviors needed to achieve the business outcomes across all stakeholder groups.
• Identifies areas of continuous improvement towards building sustainability and predictability of the Solution.

Shareholder:

• Applies best practices and knowledge of internal / external business issues to improve products or services in own discipline.
• Applies engineering and service philosophy principles to release practices, contributes to the development of engineering and service guidelines and principles by providing feedback to the practice leaders based on platform knowledge, experience, and identification of opportunities.
• Contributes to the creation of release and/or solution metrics with the goal of demonstrating automation progress and benefits achieved.
• Develops and recommends technical strategies and solutions to maintain or expand service levels.
• Leads and supports Continuous Improvement (CI) initiatives to streamline and improve the work across the I&E Platform.
• Leads and / or participates in cross-Product Family / Group activities to identify risk / provide guidance for complex situations.
• Interacts with governance and control groups, (e.g. regulatory / operational risk, compliance, and audit) to provide subject matter expertise and consult on risk issues / items related to releases and solutions.
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Protects the interests of the organization - identify and manage risks, and escalate non-standard, high-risk transactions /activities as necessary.
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Employee/Team:

• Participates fully as a member of the team, support a positive work environment that promote service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Provides thought leadership and/ or industry knowledge and participate in knowledge transfer within the team and business unit.
• Keeps current on emerging trends/ developments and grow knowledge of the business, related tools, and techniques.
• Participates in personal performance management and development activities, including cross training within own team.
• Keep others informed and up to date about the status / progress of committed work and / or all relevant or useful information related to day-to-day activities.
• Contributes to team development of skills and capabilities through development of others, by sharing knowledge and experiences and leveraging best practices.
• Leads, motivates, and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce.
• Provides strong leadership who can facilitate buy-in and commitment while providing focus and clarity.
• Acts as a brand ambassador for the bank, both internally and/or externally

Breadth & Depth:

• Key Subject matter expert with specialized knowledge in coordinating, leading and coaching multiple agile teams of teams (e.g., Product Groups, Product Families across platforms)
• Recognized as an Agile expert within and outside the company and requires broad and comprehensive expertise in leading edge theories or techniques in their own field.
• Focus is on coaching and training executive leadership and assisting Agile Coaches and Scrum Masters
• Significant in-depth expertise in Agile to interpret internal and external obstacles and recommend best practices.
• Coordinates the ceremonies, backlogs releases of various agile team of teams (e.g., Product Groups, Product Families) to successfully release in a program increment which incorporate many releases.
• Works with RTEs to drive continuous improvement across the solution train.
• Ensures there is alignment between the Program Increment's business outcomes design and delivery.
• Addresses difficult obstacles within their Solution, thinking critically to resolve impediments, be it architectural, leadership or logistics.
• Works with Agile Coaches and Scrum Masters to resolve complex problems, taking a broad perspective to identify unique and innovative solutions.
• Offers advice and guidance for delivery teams on how to transition to and operate in scaled delivery environments.
• Ability to provide guidance and oversight to multiple teams, growing capability across the organization.
• Reports to Associate Vice President Infrastructure Delivery Execution

Experience and/or Education:

• Bachelor's Degree or equivalent required in a related field such as information technology, computer science, Bus. Admin - Masters preferred.
• Typically requires 10 years of Agile experience.
• 7+ years of experience as a Coach, Prod Mgr, Scrum Master or Program Mgr.
• Certified SAFE Release Train Engineer (RTE) or SAFE Program Consultant (SPC), Advanced Certified ScrumMaster (ACSM) or Certified Scrum Professional (CSP)
• 5+ yrs. of related experience as an Agile coach involved in large-scale Agile transformations, coaching multiple agile teams, Agile Management tools
• 3+ Portfolio or Program Management Experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet