Assistant Manager

Posted 23 days ago

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Job Details

Full Time

Location

Oromocto, NB

Job Description

Position: Assistant Manager
Location: 1 Gateway Oil Dr.
Reports To: Restaurant Manager
Starting Salary: $52,000

Job Summary:
As an Assistant Manager at McDonalds, you will play a key leadership role in ensuring smooth restaurant operations, delivery excellent customer service, and supporting the development of crew members. You will assist the General Manager in managing day-to-day operations, leading a team, and driving key business results, including guest experience, profitability, and team engagement.

Key Responsibilities:
Leadership & Team Development

Assist in recruiting, training, and developing crew and shift managers.
Foster a positive, inclusive work environment.
Lead by example, ensuring company policies and procedures are followed.

Guest Experience & Service Excellence

Ensure top-tier customer service by coaching and supporting team members.
Handle guest concerns and resolve issues effectively.
Monitor speed of service and restaurant cleanliness.

Operations & Business Performance

Assist in inventory management, ordering, and waste control.
Ensure food safety and health regulations are met.
Monitor and analyze key business metrics (sales, labor, costs) to optimize efficiency.

Cash & Asset Management

Assist in daily cash handling, deposits, and financial reporting.
Maintain security protocols to prevent loss and ensure compliance.

Qualifications & Skills:

Previous leadership experience in a fast-paced, customer-focused environment.
Strong communication and problem-solving skills
Ability to lead and motivate a team in a high energy setting.
Basic understanding of business operations, inventory management, and financial reporting.
Flexibility to work varying shifts, including weekends and holidays.

Why Join Us?

Competitive salary and performance incentives.
Opportunities for career growth and advancement.
A fun, fast-paced work environment with a supportive team.
Employee meal discounts and benefits.

About McDonald's

At McDonald’s® Canada our People Vision is for our people to feel valued and proud to work here. In fact we aim to be the best employer in every one of our Canadian communities. Each person at McDonald’s plays an important role. Crew and managers work together, constantly communicating and supporting each other in a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. One of the best things about working with us is the potential for lasting friendships. The interesting people you’ll meet will ensure you have a great time at work. And if you enjoy social activities, you’ll have chances to spend time with your colleagues at special company events including summer picnics, holiday parties and other organized outings.